

What Is a Condo Questionnaire—and How Can It Delay Your Closing? Here’s What You Need to Know!”
Selling a Condo on Daniel Island? The Questionnaire Can Be Just as Important as the Offer.
Beautiful photos, a well-attended open house, and a signed contract are exciting. But when you’re selling a condo, there is another part of the transaction that deserves attention long before anyone schedules the moving truck:
The condo questionnaire.
It may sound like routine paperwork. It can become a very real obstacle to closing when it is incomplete, inaccurate, outdated, or sitting unanswered.
As a broker, Daniel Island Condo Owner, and someone who does a great deal of business in this community, I know how much this matters. I also receive calls and messages from other Realtors and lenders asking for help when their Daniels Landing transactions run into questionnaire problems.
And I mean many calls.
I’m happy to help. I care about my neighbors, our community, and our ability to buy and sell here. But occasionally, I do find myself thinking:
If I’m the person you call when the condo sale gets complicated, why didn’t your seller hire me in the first place?
A little pointed? Perhaps. But it raises an important question about choosing the right representation.
Your Buyer Can Qualify—and the Condo Can Still Have a Financing Problem
When someone buys a condo with a mortgage, the lender may need to evaluate more than the buyer’s income, credit, and down payment. The condominium project itself must also satisfy the requirements of the proposed loan.
The condo questionnaire helps the lender gather information about the association and community. Depending on the loan and review required, that information can include:
Association finances, budgets, and reserves.
Delinquent HOA dues.
Insurance coverage.
Pending litigation.
Ownership and rental information.
Special assessments.
Building inspections, outstanding repairs, and the status of renovation work.
The questionnaire and supporting documents help the lender determine whether the project is eligible for that financing. The exact form and review requirements vary; there is no single questionnaire requirement that applies to every condo loan.
A buyer’s preapproval is not the same thing as confirmation that the condo qualifies.
That distinction needs to be understood early.
Correct Answers Matter. So Does Getting Them Back on Time.
An unanswered question can prompt another request. An outdated answer can create confusion. A statement about repairs without the documentation explaining their status can leave an underwriter needing more information.
Meanwhile, the closing date is approaching.
Accuracy does not mean giving the lender the answer everyone hopes to hear. It means providing the actual facts, supported by current records. If there is a genuine eligibility issue, it needs to be addressed honestly. If there is a paperwork error, it needs to be corrected by the authorized association representative.
Those are different problems—and an experienced condo Realtor knows to ask which one is holding up the transaction.
Sending the questionnaire back is only part of the job. It needs to be complete, accurate, and usable by the lender.
The Listing Agent Needs to Stay Involved
The HOA or management company supplies the association’s information. The lender evaluates financing eligibility. But the seller’s Realtor should be actively tracking that process.
“I assumed the lender was handling it” is not a reassuring explanation when a seller has packed their home and closing is suddenly in question.
When representing a condo seller, the agent should be asking:
Has the lender identified the project review needed for this loan?
Has the questionnaire been ordered, and who is responsible for completing it?
What is the expected turnaround time?
Has the lender received the supporting documents?
Are there unanswered questions or conflicting information?
Is the project review still pending as the financing deadline approaches?
A Realtor cannot make the underwriting decision or guarantee approval. But we can follow up, coordinate, identify missing information, and help keep an unresolved issue from disappearing into an email chain.
That is part of representing the seller.
Why Other Realtors and Lenders Call Me
I live on Daniel Island. This is my community, and condos are a major focus of my business.
Other Realtors and lenders reach out because they know I have local experience, understand the community, and may be able to help them figure out whom to contact or what needs clarification.
I appreciate that confidence. I also believe my own clients deserve the benefit of that knowledge from the beginning.
There is a difference between learning about a community when a transaction hits a roadblock and representing clients with an existing understanding of its history, management processes, and recurring questions.
Knowing the floor plans and amenities matters. Knowing what to follow up on behind the scenes matters, too.
The expertise people seek during a closing problem is the same expertise sellers should consider when choosing their listing agent.
Why I Keep Pushing for a Better Process
I have encountered delays and questionnaire problems that required additional follow-up with management. It is frustrating—especially when other agents and lenders are contacting me to help move their transactions forward.
But my concern extends beyond any one sale.
I want our management company to provide accurate information promptly and correct errors when they are identified. That helps my clients, my neighbors, and future buyers. It also helps prevent the same avoidable paperwork problem from affecting the next closing.
Condo communities can have genuine financial, insurance, or repair issues that require careful lender review. We should not add unnecessary confusion through incomplete answers or delayed responses.
Owners deserve a reliable process. Buyers deserve clear information. Everyone deserves to know what remains outstanding before closing week.
Buyers: Your Lender Needs Condo Experience, Too
If you’re buying a condo, ask your lender early:
“Have you reviewed this community for the loan program I plan to use, and what still needs to be confirmed?”
A previous closing in the community is useful background, but it does not establish eligibility for every future loan. Project conditions, documentation, and loan requirements can differ.
Fannie Mae identifies issues such as insufficient master insurance and unresolved critical repairs as potential barriers to project eligibility. That is why current information matters.
Your agent and lender should communicate about the project review
